This Refund Policy outlines the terms under which DMZ Underground processes refunds for its technology services. By purchasing our services, you agree to the terms described below.

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1. Service-Based Business

DMZ Underground provides digital technology services, including Cloud-First Solutions, Legacy Migration, Encryption & Cyber Security, and Platforms & Intelligence. Because our services involve professional time and technical resources, refunds are subject to the conditions outlined in this policy.

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2. One-Time Services

Most of our services are offered as one-time projects. Once a project has started or work has been delivered, payments are generally non-refundable.

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3. Refund Eligibility

A refund request may be considered if:

• The project has not yet started.
• Payment was made by mistake or duplicated.
• We are unable to deliver the purchased service.

Approved refunds will be processed using the original payment method.

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4. Non-Refundable Services

Refunds will not be provided for:

• Completed or delivered services.
• Projects already in progress.
• Change of mind after work has started.
• Delays caused by missing information or client-side issues.
• Custom development work requested by the client.

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5. Project Cancellation

Clients may request to cancel a project before work begins. If approved, a full or partial refund may be issued depending on the project status.

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6. Refund Processing

If a refund is approved, it will typically be processed within 5–10 business days, depending on your payment provider.

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7. Changes to This Policy

DMZ Underground reserves the right to update this Refund Policy at any time. Any changes will be posted on this page.

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8. Contact Us

If you have questions about this Refund Policy, please contact us.

DMZ Underground

Website: https://dmzunderground.com/

Email: Info@dmzunderground.com

Phone: +1 3479078298

Address: 227 Raff Ave, Floral Park, NY 11001