Welcome to DMZ Underground. These Terms & Conditions govern your use of our website and your purchase of products from our online store.
By accessing our website, placing an order, or using our services, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
1. About DMZ Underground
DMZ Underground is an online clothing and streetwear retailer offering products including T-shirts, shirts, hoodies, sweatshirts, jackets, pants, shorts, hats, accessories, and other apparel-related products.
2. Website Use
You may use our website for lawful personal shopping purposes.
You agree not to:
- Use the website for unlawful or fraudulent purposes
- Attempt to interfere with the security or operation of the website
- Submit false or misleading information
- Attempt unauthorized access to our systems or accounts
- Use website content in violation of applicable laws or intellectual property rights
We reserve the right to restrict access where misuse, fraud, or other prohibited activity is reasonably suspected.
3. Product Information
We make reasonable efforts to provide accurate product descriptions, images, sizing information, availability, and pricing.
However, actual product colors may appear slightly different depending on your device, screen settings, lighting, or photography.
Product availability may change without notice.
4. Pricing and Currency
All prices displayed on the DMZ Underground website are listed in U.S. Dollars (USD) unless otherwise stated.
Applicable shipping charges and taxes, where required, will be shown during checkout before you complete your purchase.
We reserve the right to correct pricing or product-information errors. If an error affects an order you have already submitted, we may contact you before processing the affected order.
5. Orders
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraud or unauthorized transactions
- Payment authorization problems
- Incorrect or incomplete customer information
If an order is cancelled after payment has been successfully collected, any applicable refund will be handled through the original payment method.
6. Payments
Customers must provide accurate and authorized payment information when completing a purchase.
Payments may be processed through third-party payment service providers available at checkout.
By submitting payment information, you represent that you are authorized to use the selected payment method.
7. Shipping and Delivery
Orders are generally processed within:
Processing Time: 1–3 Business Days
After shipment, estimated carrier transit time is:
Transit Time: 4–7 Business Days
Therefore:
Estimated Total Delivery Time: 5–10 Business Days
Delivery times are estimates and may occasionally be affected by carrier delays, weather, holidays, high order volumes, or other circumstances outside our reasonable control.
For complete information, please review our Shipping Policy.
8. Shipping Information
Customers are responsible for providing a complete and accurate shipping address.
Please contact us as soon as possible if you discover an error in your shipping information. We cannot guarantee that an address can be changed after an order has been processed or shipped.
9. Returns and Refunds
Eligible products may be returned within 14 days of receiving the order, subject to the requirements stated in our Refund and Returns Policy.
Returned products generally must be unused, unworn, in their original condition, and include original tags and packaging where applicable.
Approved refunds are issued to the original payment method.
Please review our Refund and Returns Policy before requesting a return.
10. Order Cancellations
If you wish to cancel an order, please contact us as soon as possible.
We cannot guarantee cancellation once an order has entered processing or has already shipped.
11. Intellectual Property
Unless otherwise stated, website content belonging to DMZ Underground, including branding, logos, graphics, text, website design, and original content, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, or commercially exploit protected content without authorization, except where permitted by law.
12. Third-Party Services
Our website may use third-party services for functions such as payment processing, shipping, analytics, hosting, or other website operations.
Use of certain third-party services may also be subject to their respective terms and privacy policies.
13. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, shared, and protected.
14. Website Availability
We aim to keep our website accessible and operating properly, but we do not guarantee uninterrupted or error-free availability.
Website access may occasionally be interrupted due to maintenance, technical issues, security requirements, updates, or circumstances outside our reasonable control.
15. Limitation of Liability
To the extent permitted by applicable law, DMZ Underground will not be liable for indirect, incidental, special, or consequential losses resulting from use of the website or products.
Nothing in these Terms & Conditions excludes or limits rights or liabilities that cannot legally be excluded or limited under applicable law.
16. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our website, products, business practices, or applicable legal requirements.
Updated Terms & Conditions will be posted on this page with a revised “Last Updated” date.
17. Governing Law
These Terms & Conditions are governed by applicable laws and regulations. Any rights available to consumers under mandatory applicable law remain unaffected.
18. Contact Us
If you have questions about these Terms & Conditions, your order, or our store, please contact:
Website: https://dmzunderground.com/
Email: info@dmzunderground.com
Address: xxxxxxxxxxx
Phone: xxxxxxxxxx
Return Address: xxxxxxxx